FAQs

For optimal performance, it's recommended to maintain your water heater every 1-2 years. If your water heater is older than its 6 or 10-year warranty period, consider replacement as a preventive measure. This can help you avoid potential emergencies and water damage in your home.

Yes, JPI Plumbing and Heating, Inc. is fully equipped to handle gas plumbing issues. We are NYC Department of Transit OQ certified for gas header problems and gas certified by the NYC Department of Buildings for all gas leak concerns. Our services cover both residential and commercial properties.

A higher water bill often indicates a running toilet. To check, place a drop of food coloring in the tank before bed. If you see colored water in the bowl in the morning, you likely need to replace the flapper. For other potential leaks, it's advisable to contact JPI Plumbing and Heating, Inc. promptly for a professional inspection.

Pipes can freeze when temperatures drop below 32 degrees Fahrenheit, especially if there are plumbing issues or inadequate insulation. To prevent this, ensure proper insulation and heating. For outdoor water spigots, drain the water and shut off the internal supply valve before temperatures drop. This can help prevent pipe bursts caused by freezing water expansion.

While clogged drains are often minor issues, they can cause unpleasant odors and disrupt home comfort. We advise against using store-bought cleaners, as these can damage pipes over time. Instead, it's best to contact JPI Plumbing & Heating, Inc. for professional drain cleaning services to ensure safe and effective resolution of the problem.

Low water pressure can be frustrating. If it's isolated to one fixture, there may be a clog in that fixture's pipework. For whole-house low pressure, check if main water shutoff valves are partially closed. If the issue persists after these checks, contact JPI Plumbing & Heating, Inc. at (718) 727-9100 for professional assessment and resolution.

Constant leaking or dripping noises from a toilet often indicate issues with components in the tank, such as the overflow tube, flush mechanism, float, or flapper valve. You can visually inspect these parts, but for proper diagnosis and repair, it's advisable to contact a professional plumber to avoid potential water waste and increased bills.

Garbage disposals are designed for soft food waste only. Avoid disposing of bones, coffee grounds, eggshells, grease, pasta, hair, jewelry, or silverware. These items can damage even high-quality disposals and often require professional intervention to remove and repair the unit.

Licensed plumbers and heating contractors are knowledgeable about proper codes and regulations, ensuring work is completed safely, professionally, and legally. Using unlicensed individuals may lead to improper installations, potentially resulting in costly repairs that could have been avoided by hiring a licensed professional from the outset.